How Many Days you take for Shipping & Delivery?

We usually ship the item within 4-5 weeks from the date of order, once shipped it takes about 10-15 days for item to reach most part of the country. However, In rare circumstances of lock-down or any other 'force majeure' situation, unavailability of material and labor we may take longer.

 

Who is Your Shipping Partner, Are they Reputed?

We work with reputed delivery partners like BlueDart, Fedex, Delhivery. All our partners have their strength in different geographies and the selection of the right partner depends completely on our logistics team who chooses the best and trusted partner for your particular delivery pin code.

 

What are your shipping Locations?

Currently, we ship across entire India, and the other neighboring countries with land connections such as Nepal, Bhutan & Myanmar. We also do a selective shipping to few countries like USA, UK, Germany and France. If you have any queries with reference to International shipping contact our support team at : hello@duraster.com

 

Can I Change My Delivery Address after I've Placed an Order?

Certainly! Just call us or send a What’s App message at +91 844 000 7574 or email at hello@duraster.com and update your details. You can do this anytime upto 48 hours before we dispatch your item(s) from our warehouse. If your items have already been dispatched, changing your delivery address isn’t usually possible, and you may be charged for arranging redelivery.

 

Can I Track the Progress of My Order / Shipping?

Yes, we will send you an email on dispatch of the product. You can also track the order from the tracking page on our website.

In case Reverse Pick up of a product

Packaging for reverse pickup is to be done from customer’s end.